CenterPoint Outage Map Shows Progress in Houston
As winter storms approach, residents in the Houston area can breathe a sigh of relief. CenterPoint Energy’s outage map reveals a significant decrease in power outages, signaling improved reliability ahead of potential weather challenges. The latest data, tracked by investigative reporters and third-party sources, highlights a positive trend in the utility’s performance.
Outage Reduction in 2025
In 2024, CenterPoint Energy faced criticism for frequent outages, with some neighborhoods experiencing more than eight disruptions in a single month. However, 2025 has seen a marked improvement. Data from Whisker Labs, a company specializing in nationwide outage tracking, shows that outages have dropped significantly in November and December.
The CenterPoint Outage Index, which measures the frequency of power interruptions, was 0.49 in December, compared to the national average of 0.32. While this still places the utility above the national benchmark, it represents a substantial improvement from earlier months. In August and October 2025, CenterPoint had the highest number of outages nationwide, but the trend is now moving in the right direction.
Resident Feedback and Utility Response
Residents like Tyler Steer of Pecan Grove and Chester Cassel of Klein had previously expressed frustration over repeated power issues. The reduction in outages is a welcome change, though some areas may still experience occasional disruptions. CenterPoint Energy’s Vice President, Nathan Brownell, acknowledged the data but emphasized a holistic approach to reliability.
“We tend not to look at it month per month; we look at it holistically across the period of time and making sure we’re trending overall,” Brownell said. “We were very pleased with our reliability performance last year, but for us, this is just a snapshot of the journey we’re going to be on long term.”
Milder Weather and Infrastructure Upgrades
The improvement in outage numbers can be attributed to several factors, including milder weather in the latter part of 2025. This allowed crews to focus on upgrading utility poles and equipment without the added pressure of extreme weather conditions. The average customer experienced about 30 minutes less outage time compared to the previous year.
CenterPoint Energy has been actively working on enhancing its infrastructure, which has contributed to the decline in outages. The utility has also been transparent about its efforts, providing residents with access to real-time outage data through its outage map and other digital tools.
Preparing for Winter Storms
With winter storms on the horizon, the reduction in outages is particularly significant. The Houston area is no stranger to severe weather, and having a reliable power grid is crucial for safety and comfort. The Red Cross has opened multiple shelters across the region to prepare for potential weather-related disruptions, and CenterPoint Energy has assured residents that all crews are in place to respond quickly to any outages.
For residents concerned about their power supply, the CenterPoint outage map is an essential tool. It provides real-time updates on outages in specific zip codes, helping homeowners and businesses stay informed and prepared. The map uses color-coded indicators to show the severity and location of outages, making it easy to understand the current situation.
Continued Monitoring and Future Goals
KPRC 2 Investigates will continue to monitor power outages monthly to ensure that utilities like CenterPoint Energy maintain their commitment to reliability. As the utility raises electric rates, transparency and performance improvements become even more critical.
The decline in outages is a step in the right direction, but there is still work to be done. CenterPoint Energy aims to further reduce outage frequency and improve customer satisfaction. For now, residents can take comfort in the fact that the utility is making progress and is better prepared for the challenges ahead.
Stay tuned to Everythiiing.com for more updates on power outages, utility performance, and winter storm preparations in the Houston area.
